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Submission Guidelines

Step by Step Participation Processes
  • Review the relevant pathway. Start with the Innovation Pathways page, FAQs and approved guidance to determine whether you need general innovation intake, regulatory clarification or a specific challenge/programme route.
  • Prepare your proposal. Describe the innovation, problem, target users, operating model, technology, data use, consumer impact, risk controls, current maturity and the outcome you are seeking from FSIC.
  • Complete the submission form. Provide all mandatory information and upload supporting documentation in the approved formats.
  • Review before sending. Confirm that the information is complete, accurate and suitable for submission. Do not upload unnecessary personal or highly confidential information.
  • Submit and retain your reference number. Use the confirmation to track the engagement and respond to any clarification requests.
  • Await screening and routing. FSIC may seek clarification, route the matter to an appropriate internal function, or advise that a different formal regulatory pathway is required.
  • Review the feedback. Treat written feedback as engagement guidance unless it expressly constitutes a formal decision or approval issued under the relevant authority and process.
Recommended Submission Checklist
  • Organization name and legal status, where applicable
  • Named responsible contact and role
  • Plain-language problem statement
  • Solution overview and user journey
  • Current product maturity / development stage
  • Target users and market context
  • Business or operating model
  • Technology architecture at an appropriate level
  • Data collected, used, shared or stored
  • Consumer protection considerations
  • Cybersecurity and operational risk controls
  • AML/CFT or other compliance controls where relevant to the proposed activity
  • Current regulatory status, licences or registrations where applicable
  • Specific question, decision, feedback or participation route requested
  • Supporting documents and links to relevant evidence