Office Hours Mon – Fri: 8.00 am – 5.00 pm
Introduction
FSIC provides a structured route for innovators and ecosystem stakeholders to communicate innovation proposals, seek information on relevant pathways and participate in approved programmes. The intake process is designed to improve consistency, traceability and clarity from submission through screening, review, feedback and routing.
âBefore submitting, confirm that your proposal is sufficiently clear to explain the problem, solution, affected users, business or operating model, risks, data flows and the regulatory question or pathway you are seeking to understand.â
Step-by-step participation guidance
- Review the relevant pathway. Start with the Innovation Pathways page, FAQs and approved guidance to determine whether you need general innovation intake, regulatory clarification or a specific challenge/programme route.
- Prepare your proposal. Describe the innovation, problem, target users, operating model, technology, data use, consumer impact, risk controls, current maturity and the outcome you are seeking from FSIC.
- Complete the submission form. Provide all mandatory information and upload supporting documentation in the approved formats.
- Review before sending. Confirm that the information is complete, accurate and suitable for submission. Do not upload unnecessary personal or highly confidential information.
- Submit and retain your reference number. Use the confirmation to track the engagement and respond to any clarification requests.
- Await screening and routing. FSIC may seek clarification, route the matter to an appropriate internal function, or advise that a different formal regulatory pathway is required.
- Review the feedback. Treat written feedback as engagement guidance unless it expressly constitutes a formal decision or approval issued under the relevant authority and process.
Recommended submission checklist
- Organization name and legal status, where applicable
- Named responsible contact and role
- Plain-language problem statement
- Solution overview and user journey
- Current product maturity / development stage
- Target users and market context
- Business or operating model
- Technology architecture at an appropriate level
- Data collected, used, shared or stored
- Consumer protection considerations
- Cybersecurity and operational risk controls
- AML/CFT or other compliance controls where relevant to the proposed activity
- Current regulatory status, licences or registrations where applicable
- Specific question, decision, feedback or participation route requested
- Supporting documents and links to relevant evidence
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Explicit non-endorsement
and regulatory disclaimer
âNON-ENDORSEMENT NOTICE: FSIC is not an approval gateway, supervisory arm, endorsement body or substitute for formal regulatory processes. Participation in an FSIC programme, test or collaboration does not constitute regulatory approval, certification or endorsement by the regulators or any participating institution.â